Notice of Terms of Service Update

Effective date: 2026-09-04
Notice from: 2026-08-05

Why we are changing the Terms

Nine clauses were revised or newly added to disclose our AI-based service, clarify user-safety (crisis) procedures, and reasonably adjust the nature of the service and the scope of liability. Because some changes may be unfavorable to members, this notice is provided 30 days in advance; if you do not object before the effective date, you are deemed to have agreed.

When it applies

Regardless of when you agree, the amended Terms apply to all members from the effective date. Members who sign up after that date agree to the amended Terms at sign-up.

Before / after comparison

Clause	Before	After	Reason
Art. 2(1) Definitions	Used counseling wording such as “emotional care counseling”.	Changed to “emotional conversation support”, clarifying that feature names such as “AI counselor” are not professional mental-health or medical services.	Prevent misunderstanding of the service’s nature.
Art. 9(2) Member obligations	Only general prohibited conduct was listed.	Added prohibitions on use intended to harm life or body, and on attempts to bypass AI safeguards.	Ensure user safety.
Art. 9-2 (new) Crisis guidance	No such clause.	Provides crisis lines (e.g. 109 in Korea). Crisis detection and response is the Company’s right and measure, not a continuous monitoring duty; minimum information may be shared with authorities in emergencies.	Clarify crisis-response procedures.
Art. 10-2 (new) AI service notice	No such clause.	States that content is produced by generative AI and discloses its limitations.	Comply with AI disclosure expectations.
Art. 12-2 (new) Nature of service	No such clause.	Defines the service as reference/cultural content. Confident AI phrasing does not guarantee accuracy, and deletion requests may take up to 24 hours to take effect.	Align user expectations.
Art. 13(2) Licenses	Silent on personal data handling and license termination.	Personal data is handled per the Privacy Policy, and licenses terminate upon data deletion or withdrawal.	Clarify when rights end.
Art. 16(1) Use restrictions	Unclear treatment of held items upon sanction.	Free items are forfeited upon restriction; paid and subscription items follow the refund policy.	Clarify refund treatment.
Art. 19(6) Content nature	Silent on mental-health limitations.	States that content is not psychological or mental-health advice and cannot replace professional counseling.	Prevent misuse and over-reliance.
Art. 19(9) & 26(3) Liability	“No liability whatsoever” for disputes (full waiver).	No liability, except where the Company acted with intent or negligence.	Removes an unenforceable blanket waiver (favorable to members).